Refund & Exchange Policy

Refund & Exchange Policy

Your satisfaction is our priority. Please review our detailed refund and exchange policy below to ensure a smooth process should you need to return or exchange any items.

Eligibility for Refund or Exchange:

  • Inspection at Delivery: Upon receiving your order, you are encouraged to inspect the product(s) while the delivery courier is present (within 5–10 minutes). If you wish to return the item(s), you may do so immediately and only pay for the shipping fees.

  • Conditions for Refund or Exchange:

    • Items must be in their original condition and packaging.
    • Sale items purchased at a discounted price are not eligible for refunds or exchanges.
    • Once the courier has left, only exchanges will be accepted.
    • You are responsible for exchange shipping costs, and shipping fees are non-refundable.

How to Contact Us:

If you require assistance, please reach out to us via the following: